Reputation analysis helps determine how customers receive your company, service, or product. The analysis is the basis for creating a project plan on further measures for a positive corporate reputation. Our know-how enables us to classify the tone of the messages and quickly determine whether the comments are positive, neutral, or negative.
An initial look at the most important brand and trust keywords show the need for an external view of online reputation.
Identifying the most relevant touchpoints of online reputation provides a focused approach and a targeted strategy.
The KPIs on reputation offer a good overview for optimising internal processes and further development of the company and its individual areas.
The reputation analysis serves as a basis for developing an individual strategy and action plans to improve the company’s reputation.
When customers search the web for experiences and reviews of companies, the first way is usually through the search engine. We analyse search results for your brand and provide opportunities to benefit from an excellent reputation with positive content.
Forums are a popular place on the web where users exchange views on all kinds of topics. Unfortunately, negative and sometimes reputation-damaging posts are not uncommon. We analyse for you to see if any negative posts exist about your company and identify solutions that create new and positive stimuli.
Whether it is a hotel, practice, or restaurant – ratings help users to get recommendations for service providers. Our motto is to maintain and permanently strengthen your positive image. So you can enjoy the advantages of recommendation marketing. Our analysis lays the foundation for your excellent reputation.
Are your sales suffering and the number of new customers stagnating? A negative reputation may be the cause. Through regular controlling and monitoring, we work closely with you to find reasons for dissatisfied patients, guests, or customers. Our specialists can proactively restore your reputation by identifying and analysing the causes.
When commissioning your reputation analysis, trust specialised professionals who daily deal with the requirements for a good and respectable reputation on the Internet. We offer you a reputation analysis that leaves nothing to be desired.
A reputation analysis provides you with more than just an overview of your reputation. In our reputation management, reputation analysis forms the foundation for building your strategy. In doing so, we get a precise overview of your company’s reputation in social networks and the Internet. We want to know exactly what users know about you, how they evaluate your company and your services, and why they do it in a particular way. This is exactly where our reputation analysis comes in.
